Organizational Impact of Knowledge Management on Innovation Intellectual Capital Research and Creativity: A Systematic Literature Review

Authors

  • Farhana Zahra Telkom University, Indonesia Author
  • Dzakiyyah Al Kaazhim Telkom University, Indonesia Author
  • Putri Luthfiah Harmaya Telkom University, Indonesia Author
  • Muharman Lubis Telkom University, Indonesia Author

DOI:

https://doi.org/10.5281/zenodo.15765894

Keywords:

Knowledge Management, Innovation, Intellectual Capital, Digital Governance

Abstract

Rapid changes in global competitiveness require organizations to manage knowledge as a strategic resource to improve innovation, intellectual capital, and creativity. This study explores the impact of Knowledge Management (KM) on organizational innovation by analyzing its relationship with intellectual capital and digital governance. The objective of the research is to examine how KM processes influence innovation performance, and how intellectual capital acts as a mediating factor in this relationship. The novelty of this study lies in its synthesis of KM, innovation, and intellectual capital through the lens of digital governance. The research uses a systematic literature review method by analyzing ten peer-reviewed articles published between 2020 and 2025, selected through the PRISMA 2020 protocol from databases such as Scopus, ScienceDirect, and Google Scholar. The findings show that KM enhances innovation when supported by strong human, structural, and relational capital, along with well-structured digital systems. This study contributes to the development of adaptive strategies for innovation-driven organizations based on integrated knowledge practices

Downloads

Download data is not yet available.

References

Abou-Moghli, A. (2025). The interplay between knowledge management and organizational performance measurement through the mediating effect of innovation capability. Knowledge and Performance Management, 9(1), 45.

Antunes, H. de J. G., & Pinheiro, P. G. (2020). Linking knowledge management, organizational learning and memory. Journal of Innovation and Knowledge, 5(2), 140–149. https://doi.org/10.1016/j.jik.2019.04.002

Azeem, M., Ahmed, M., Haider, S., & Sajjad, M. (2021). Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation. Technology in Society, 66. https://doi.org/10.1016/j.techsoc.2021.101635

Cabrilo, S., Dahms, S., & Tsai, F. S. (2024). Synergy between multidimensional intellectual capital and digital knowledge management: Uncovering innovation performance complexities. Journal of Innovation & Knowledge, 9(4), 100568.

Erena, O. T., Kalko, M. M., & Debele, S. A. (2023). Organizational factors, knowledge management and innovation: empirical evidence from medium-and large-scale manufacturing firms in Ethiopia. Journal of Knowledge Management, 27(4), 1165–1207.

Fauziah, L. (2024). THE ROLE OF KNOWLEDGE MANAGEMENT IN ENHANCING PRODUCT INNOVATION: AN EMPIRICAL STUDY OF THE CREATIVE INDUSTRY IN INDONESIA. Branding: Jurnal Manajemen Dan Bisnis, 3(2), 15–28.

Ibarra-Cisneros, M. A., Reyna, J. B. V., & Hernández-Perlines, F. (2023). Interaction between knowledge management, intellectual capital and innovation in higher education institutions. Education and Information Technologies, 28(8), 9685–9708. https://doi.org/10.1007/s10639-022-11563-x

Jaafari, A., & Mehrara, A. (2021). Identifying indicators and components of knowledge capital and human resource strategies in the Iranian higher education system. Journal of System Management, 7(3), 263–281.

Jordão, R. V. D., Novas, J., & Gupta, V. (2020). The role of knowledge-based networks in the intellectual capital and organizational performance of small and medium-sized enterprises. Kybernetes, 49(1), 116–140.

Khraishi, A., Paulraj, A., Huq, F., & Seepana, C. (2023). Knowledge management in offshoring innovation by SMEs: role of internal knowledge creation capability, absorptive capacity and formal knowledge-sharing routines. Supply Chain Management: An International Journal, 28(2), 405–422.

Kurniawan, P., Hartati, W., Qodriah, S. L., & Badawi, B. (2020). From knowledge sharing to quality performance: The role of absorptive capacity, ambidexterity and innovation capability in creative industry. Management Science Letters, 10(2), 433–442. https://doi.org/10.5267/j.msl.2019.8.027

Lam, L., Nguyen, P., Le, N., & Tran, K. (2021). The relation among organizational culture, knowledge management, and innovation capability: Its implication for open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 1–16. https://doi.org/10.3390/joitmc7010066

Mahdi, O. R., & Nassar, I. A. (2021). The business model of sustainable competitive advantage through strategic leadership capabilities and knowledge management processes to overcome covid-19 pandemic. Sustainability, 13(17), 9891.

Mayasari, Y., & Chandra, T. (2020). Social capital for knowledge management system of the creative industry. Journal of Enterprising Communities, 14(4), 481–494. https://doi.org/10.1108/JEC-01-2020-0008

Mohammed, R. K., Ahmed, N. E., Aziz, E. M., & Dewi, A. (2023). Knowledge management plays a crucial role in attaining a competitive advantage. Al-Idarah: Jurnal Kependidikan Islam, 13(2), 113–123.

Nguyen, P. H., Nguyen, T. L., Le, H. Q., Pham, T. Q., Nguyen, H. A., & Pham, C. V. (2023). How does the competitiveness index promote foreign direct investment at the provincial level in Vietnam? An integrated grey delphi–DEA model approach. Mathematics, 11(6).

Oliveira, M., Curado, C., Balle, A. R., & Kianto, A. (2020). Knowledge sharing, intellectual capital and organizational results in SMES: are they related? Journal of Intellectual Capital, 21(6), 893–911. https://doi.org/10.1108/JIC-04-2019-0077

Paoloni, M., Coluccia, D., Fontana, S., & Solimene, S. (2020). Knowledge management, intellectual capital and entrepreneurship: a structured literature review. Journal of Knowledge Management, 24(8), 1797–1818. https://doi.org/10.1108/JKM-01-2020-0052

Peschl, M. F. (2023). Learning from the future as a novel paradigm for integrating organizational learning and innovation. The Learning Organization, 30(1), 6–22.

Rafi, N., Ahmed, A., Shafique, I., & Kalyar, M. N. (2022). Knowledge management capabilities and organizational agility as liaisons of business performance. South Asian Journal of Business Studies, 11(4), 397–417.

Santos, E., Carvalho, M., & Martins, S. (2024). Sustainable enablers of knowledge management strategies in a higher education institution. Sustainability, 16(12), 5078.

Siregar, Z. M. E., Suryana, Ahman, E., & Senen, S. H. (n.d.). Knowledge Management, Innovation, and Firm Performance: The Case of Batik Industry in Indonesia. General Management. https://www.researchgate.net/publication/346581173

Susanto, H., Mabarok, A., Oetomo, H., & Kurniawan, D. (2024). Role of Intellectual Capital in Mediating the Impact of Knowledge Management and Innovation in the Halal Batik Industry of Yogyakarta. Global Review of Islamic Economics and Business, 12(1), 018–033. https://doi.org/10.14421/grieb.2024.121-02

Yang, F., Luo, C., & Pan, L. (2024). Do digitalization and intellectual capital drive sustainable open innovation of natural resources sector? Evidence from China. Resources Policy, 88, 104345.

Zahedi, M. R., & Naghdi Khanachah, S. (2021). The effect of knowledge management processes on organizational innovation through intellectual capital development in Iranian industrial organizations. Journal of Science and Technology Policy Management, 12(1), 86–105. https://doi.org/10.1108/JSTPM-11-2019-0113

Downloads

Published

01-07-2025

Issue

Section

Articles

How to Cite

Organizational Impact of Knowledge Management on Innovation Intellectual Capital Research and Creativity: A Systematic Literature Review. (2025). SITEKNIK: Sistem Informasi, Teknik Dan Teknologi Terapan, 2(3), 164-176. https://doi.org/10.5281/zenodo.15765894

Share

Similar Articles

11-17 of 17

You may also start an advanced similarity search for this article.