“Customer Relationship Management (CRM) Strategy of PT ASDP Indonesia Ferry (Persero): A Customer Satisfaction and Digital Transformation Approach”. SITEKNIK: Sistem Informasi, Teknik dan Teknologi Terapan 2, no. 2 (April 11, 2025): 108–114. Accessed September 14, 2025. https://rampublisher.com/index.php/SITEKNIK/article/view/36.